1&1 domain transfer status: ‘Domain Update Done’

In the process of moving a .co.uk domain over to 1&1 for someone this week, I encountered the undocumented status code of ‘Domain Update Done’.

The domain had previously shown as ‘Ready’ in the control panel and I was able to set the server and mailserver for them using 1&1’s nameserver.

The gotcha is that during the ‘Domain Update Done’ status you can’t swap the nameserver settings. You can still get to change the A and MX records with 1&1’s Nameserver but if you wanted to point it to an external nameserver you’ll have to wait until this status clears.

The official word I got from 1&1 support says : “Domain Update Done status means that a domain is already on its last phase of propagation and normally, this will take 24-48 hours.”

So just be warned that if you want to change your initial settings when transferring a domain, you might get locked out while the domain is being finalised on your account.

7 thoughts on “1&1 domain transfer status: ‘Domain Update Done’”

    1. I’ve never had a problem with 1&1 myself but there will always be exception with any company. The domain resolved itself properly in a couple of days. I just wanted to let people know that the status message wasn’t always that clear.

  1. I have been stuck in ‘Domain Update Done’ status for 1 week. Can’t change any DNS settings. 1&1 is a joke.

  2. Having the same problem right now. Made a DNS change and need to change back, but, thanks to 1and1, I’m stuck.

  3. I’ve got the same problem, transfered my domain from another hosting company to 1&1 and waiting 30+ hours for them to realise that IPS tag has been updated 29 hours ago. 1&1 may be slow updating settings, but honestly, I’ve been with them for 5+ years and can say that their reliability is excellent. For developer this may be a problem, but for end-user 1&1 is an ideal hosting company!

  4. Meh. I don’t *hate* 1and1, but it seems that they are definitely much slower to process DNS changes than other hosts, even though they ALL quote a 24-48 hour timeframe.

  5. I have 2 domains stuck in limbo like this right now. Also 1and1 will change th auth codes on domains you try and transfer out. I had this happen to 8 yesterday. I took a screenshot to prove it. All 8 transfers failed, all 8 had completely different auth codes when I checked in the control panel.

    Support is non existant and the email support just plain rude. I used them for over 5 years. Mostly parking. I made the mistake of hosting a few sites and this was my downfall. They have zero security at 1and1. Their people are inept. No ftp security, no email security, none of the usual tools to block spoofers and spammers … they hosted several hacker sites on the sharded server and they filled everyones account with malware. Now my domains are blacklisted in google for being dangerous. What a mess.

    Cheap domain parking is not cheap if you cannot do anything with your domain when needed. It starts costing dearly.

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