In case you’ve not yet realised the business benefits of using SMS, then maybe this story from Ireland will help convince you.
The Irish Times wrote a story last Thursday about how an air traffic controller used SMS to guide a plane down safely.
He then lost audio telephone contact but the air traffic controller switched to texting and told the pilot that he had a primary radar signal on the aircraft and that Cork would allow them to land there. He then used texts to guide the 30-year-old plane in.
So maybe rethinking the usage of phones on planes needs revisiting? SMS might be small but it can be powerful. A bit like the Twitter story of the guy whose one word triggered a whole community response to his arrest in Egypt.